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Trust & Safety Centre

Your Safety Comes First

Verification, moderation and a few sensible habits — here is how vivahwala.com keeps your search safe from the first message to the first meeting.

How It Works

Verification You Can See

Every badge on a profile reflects a real check, not a marketing label.

Mobile & Email Verification

Every member confirms a working phone number and email address before their profile goes live — the baseline for every account on vivahwala.com.

Photo Verification

A short in-app photo check confirms the person in your gallery is really you, reducing fake and duplicate profiles.

Verified+ Government ID

Members can optionally verify a government ID for the gold Verified+ badge — the highest level of trust signal on the platform.

Ongoing Moderation

Our trust & safety team actively reviews flagged photos, bios and messages, not just at sign-up but throughout a member's time on vivahwala.com.

Before You Meet

A Safe Meeting Checklist

Simple habits that protect you, whichever platform you use.

Keep contact details private at first

Get to know someone through in-app messaging before sharing your phone number, home address or workplace details.

Loop in family or a friend

Tell someone you trust who you are talking to and, when you decide to meet, where and when — it takes a minute and adds real peace of mind.

Meet in a public place, first time

Choose a café, restaurant or another public venue for early meetings, and arrange your own way there and back.

Be cautious with money requests

No genuine match will ask you for money, gifts, or financial details early in a conversation. Treat any such request as a red flag and report it immediately.

Trust your instincts

If a conversation feels inconsistent, evasive, or pressures you to move too fast, it is always okay to slow down, ask direct questions, or step away entirely.

Prefer verified profiles

Verified and Verified+ badges are not decoration — they reflect real checks. All else equal, they are a meaningfully safer starting point.

Something feel off? Report it.

Every profile and conversation has a "Report" option that reaches our trust & safety team directly. Reports are reviewed within 24-48 hours, and accounts violating our guidelines are warned, suspended or permanently removed depending on severity. You can also block a member instantly from their profile or from your conversation — no explanation required.

Blocking a member is always instant, private, and reversible only by you.

Need Help?

Still have questions?

Browse our FAQs or get in touch with our support team.